Sales Analyst II - Raleigh, NC

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Date :
Location :
Raleigh, NC US
Job ID :
Functional Area :
Employment Type :
Full-Time Exempt
Education :
High School Diploma
Experience :
2 years
Days and Hours :
M-F & 8-5
Physical Address :
4300 Six Forks Road, Raleigh, NC  27609
Department Name :
Customer & Product Strategy
Position Description :
First Citizens Bank is one of the top financial services providers in the nation, recognized and awarded for our customer satisfaction, sustainable profitability, and overall stability and security. Our associates make First Citizens Bank a great place for our clients to do business. Those who grow, achieve and succeed with First Citizens Bank are those who share our core values of integrity, service excellence and stability.

As a Sales Analyst II, you will be a member of the bank’s Sales Effectiveness team. This position is assigned one or more applications which support the Sales & Service strategies of the Bank. Also, the role serves as the Subject Matter Expert (SME) for the application(s).
Additional Responsibilities:
• Manages the assigned sales system(s) to ensure data integrity and delivery of information to Executive Management, Sales Managers and Sales Associates.
• Defines business requirements and the strategic direction within assigned system(s), and implements adjustments to meet sales objectives, profitability, growth/retention, and deliver results to Executive Management.Bachelor’s degree with a minimum of 2 years of work experience involving advanced math and/or statistical analysis.
High school diploma or GED with a minimum of 6 years of work experience involving advanced math and/or statistical analysis.

Additional Requirements:
• Strong analytical skills are a must, as well as strong communication/problem resolution skills.
• Extremely proficient with Microsoft Office tools (Excel and Access).
• Familiar with financial services industry.
• Ability to think "big picture" when analyzing data and articulate conclusion from data analysis to lead discussions and present to management.
• Document and prove ROI for projects and data analysis.
• Work independently and proven leadership skills.
• Knowledge of SQL, Base SAS is desired.

Other preferred qualifications:
• COGNOS experience.
• Project management experience.
• First Citizens Bank Sales Strategy experience.
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