Registered Sales Assistant - Raleigh, NC

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Date :
2-1-2018
Location :
Raleigh, NC US
Job ID :
29984
Functional Area :
Wealth Management - Operations
Employment Type :
Full-Time Non-Exempt
Education :
High School Diploma
Experience :
2 years
Days and Hours :
Monday - Friday 8 am - 5 pm
Physical Address :
2005 Clark Avenue, Raleigh, NC 27605
Department Name :
Investor Services
Position Description :
The Registered Sales Assistant (RSA) will provide sales and operational support to the Financial Advisor(s). The RSA's will support the Financial Advisor(s) by completing forms, preparing customer files and accurately processing all client transactions. The RSA's will be responsible for assisting clients via telephone, researching client issues and providing professional and exceptional customer service to existing and prospective clients. Travel may be required.

Principal Accountabilities:
Assist customers via telephone with any customer service issues. Research and resolve customer problems and respond back in a timely manner.
Assist Financial Advisor(s) with completion of forms and preparation of customer files. Input new account openings and update general account information online. Process new customer files, annuity paperwork, checks, distributions, systematic paperwork and other maintenance forms. Review pending items for accuracy and completion. Identify and escalate issues.
Assist Financial Advisor(s) with increasing their productivity: outbound client calls, identify potential sales opportunities, coordinate and maintain appointment schedules, promote a strong working relationships with LPA's, Business, Bank, and Brokerage partners.
Process trade orders as received ensuring accuracy and execution.
Coordinate various mailings for Financial Advisor(s): periodic account review letters, thank you letters, greeting cards, sales campaigns, seminars, etc.Basic Qualifications:

High school diploma or GED with a minimum of 2 years brokerage experience.
Must possess valid Series 7, 66, or 63/65 combination and state specific Life Insurance licenses or obtain within 90 days of hire or placement date.
Advanced Microsoft Office skills.
Ability to travel in the supported area.
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