Business Systems Analyst II - Raleigh, NC

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Date :
Location :
Raleigh, NC US
Job ID :
Functional Area :
Information Technology
Employment Type :
Full-Time Exempt
Education :
High School Diploma
Experience :
2 years
Days and Hours :
M-F / 8-5
Physical Address :
100 East Tryon Road, Raleigh, NC 27603
Department Name :
Information Technology
Position Description :
First Citizens Bank is one of the top financial services providers in the nation, recognized and awarded for our customer satisfaction, sustainable profitability, and overall stability and security. Our associates make First Citizens Bank a great place for our clients to do business. Those who grow, achieve and succeed with First Citizens Bank are those who share our core values of integrity, service excellence and stability.

As a Business Systems Analyst II, you will be a member of the bank’s Application Development & Support team. This position will help support over 25 applications including the bank’s wire transfer system.. This role has responsibility for gathering requirements (business & technical) and testing changes made that impact the bank’s wire transfer and other corporate systems applications, including small enhancements and large initiatives.  
Additional Responsibilities:
• Lead requirements gathering meetings and working closely with multiple business partners on a regular basis.
• Advocate for our business partners in project meetings and in their designs.
• Provide support for changes, patches, etc that are implemented after hours.

*LI-JH1Basic Qualifications
Bachelor’s degree with minimum of 2 years IT experience.
Associate degree with minimum of 4 years IT experience.
High School Diploma/GED with minimum of 6 years IT experience.

Additional Requirements:
• Minimum 5 years of business systems analysis experience.
• Deep systems analysis and strong technical acumen.
• Mainframe/Host experience.
• Windows Server/Distributed experience.
• Production Support experience.
• SQL experience.
• Requirements Gathering experience.
• Systems Analysis experience.
• Demonstrated Critical Thinking skills.
• Effective  Communication skills.
• Effective  Organization and Time management skills.
• Demonstrated Facilitation and Presentation skills.
• Strong Interpersonal skills.
• Negotiation skills.
• Thoroughness.
• Detail-oriented.
• Technical Acumen.
• Proficient in software including Microsoft Word, Excel and PowerPoint.
• Adherence to process and methodology requirements.
• Proven ability to interact with external third parties, like vendors.
• Awareness of Project Management methodology.

Other Preferred Qualifications:
• Financial Services experience.
• CAPM, IIBA Intermediate, Six Sigma.
• ALM/Testing Tools experience.
• TFS experience.
• DynaTrace experience.
• Control M experience.
• Support of Desktop (Client/Server) Applications.
• Support of Browser Based Applications.
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