Telephone Banker I - Raleigh, NC

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Date :
Location :
Raleigh, NC US
Job ID :
Functional Area :
Banking - Operations
Employment Type :
Full-Time Non-Exempt
Education :
High School Diploma
Experience :
1 year
Days and Hours :
Monday - Friday 10:00am - 7:00pm
Physical Address :
100 E. Tryon Road, Raleigh, NC 27603
Department Name :
Telephone Banking Sales
Position Description :
In compliance with established policies and procedures sell all retail/business products of the Bank.  Follow-up, cross-sell Bank products and services, and provide information concerning Bank services and products all via the Banks Direct Telephone Banking.  Support the Telephone Mortgage, Online and Service groups, as necessary.

*LI-AB1Basic Qualifications:
High school diploma or GED and less than 1 year of customer service experience.

Additional Requirements:
Must complete federal registration and annual renewal as required by the SAFE Act.
Persuasive verbal and written communication skills.
Ability to coordinate various products and sales promotions within multiple states.
Ability to excel in a high paced telephone sales environment.
Ability to coordinate with different branches, banks, customers, vendors, attorneys and appraisers.
Ability to navigate through multiple software applications at one time.
Proficient in Microsoft Office products.

Other Preferred Qualifications:
4 year college degree.
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